The pet owner
The shop never has to remember to talk to the customer. The system does it — at the right moment, in the channel they prefer.
- “Confirmed: Bella, Saturday 10am at the shop.”
- “Tomorrow: Bella's full groom at 10am. Bring vaccine records.”
- “Bella is ready for pickup whenever you can swing by.”
- “Rabies expires in 30 days.”
- “Hey — it's been 8 weeks since Daisy's last groom. Saturday morning open?”
- “Quick favor: would you leave the shop a Google review? Takes 30 seconds.”








